COVID-19 Update - April 1, 2020

Dear Hanover Park Park District's Members and Customers:

 

On March 31, Governor Pritzker extended the Stay-at-Home Executive Order 2020-10 through April 30.  The statewide order is comprehensive and will impact all aspects of life within Illinois. Persons may only leave their residence for specific, limited reasons.

 

Regarding the Outdoors and Playgrounds:

The Order specifically states that individuals may leave their residence to engage in an outdoor activity such as walking, hiking, running, or biking and may go to public parks and open outdoor recreation areas if they comply with the Social Distancing Requirements defined in the order; however,  playgrounds must be closed (Section 5.c).

 

Regarding Facilities: 

All Park District buildings and facilities will remain closed through April 30, 2020.  There will not be staff on hand to answer phones during the “Stay at Home” Order through April 30.  We will do our best to respond to you Monday-Friday between 9 am-5 pm via email.  Please visit us at hpparks.org/staff.

 

Regarding Programs:
Preschool and Before and After School Club billing will be paused until programs have resumed. Late fees for payments will not be added until further notice. Once programs resume, participants will be issued a credit to their park district account for the days that the programs were cancelled. If you wish to receive a refund, please contact Liza Nicol, Recreation Supervisor, at l.nicol@hpparks.org.

 

Centre Court Athletic Club Group lessons are scheduled to resume on Saturday, May 2.  All winter lessons will be extended with 2 classes remaining on Saturdays, Wednesdays, and Thursdays, and 3 classes remaining on Sundays, Mondays, and Tuesdays.  Full details of remaining classes will be emailed out all participants as we get closer to May 2.


The spring session will be adjusted based on the dates above.  Anyone who has enrolled in a spring class with automatically receive a prorated refund for the number of classes by which the session shortened.

 

All other programs that fall within these dates are either cancelled or postponed.  Supervisors will reach out to participants and their families with specific information by email. 

 

Regarding Memberships:

Members of Centre Court Athletic Club that have paid in full will have their memberships extended for the length of the closure. Memberships will be adjusted accordingly when facilities reopen.

Monthly memberships paid electronically (EFT) will be suspended until the facilities reopen. The payments will resume once we reopen and will be credited accordingly on your next payment.

 

If you have any questions regarding our refund policy, please feel free to contact us: www.hpparks.org/staff or reply to this email.

 

The Hanover Park Park District thanks you for your patience and understanding during this time. We ask that you take all precautions and stay healthy. We will forge through this but we must all do it together.

 

It is important to note that this continues to be a rapidly evolving situation. As additional information becomes available, we will share via email, social media, and website.

 

Stay safe! 

 

Respectfully,

 

Bob O’Brien

Executive Director

Hanover Park Park District

COVID-19 Update - March 21, 2020

On March 20, 2020, Governor Pritzker issued a new Executive Order 2020-10 starting Saturday, March 21, at 5:00 p.m. through April 7, 2020. The statewide order is comprehensive and will impact all aspects of life within Illinois. Persons may only leave their residence for specific, limited reasons.

 

Regarding the Outdoors and Playgrounds:

The Order specifically states that individuals may leave their residence to engage in an outdoor activity such as walking, hiking, running, or biking and may go to public parks and open outdoor recreation areas if they comply with the Social Distancing Requirements defined in the order; however,  playgrounds must be closed (Section 5.c).

 

Regarding Facilities: 

All Park District buildings and facilities will remain closed through April 7, 2020.  There will not be staff on hand to answer phones during the “Stay at Home” Order starting today through April 7. We will do our best to respond to you Monday-Friday between 9 am-5 pm via email.  Please visit us at hpparks.org/staff.

 

The Hanover Park Park District thanks you for your patience and understanding during this time. We ask that you take all precautions and stay healthy. We will forge through this but we must all do it together.

 

It is important to note that this continues to be a rapidly evolving situation. As additional information becomes available, we will share via email, social media, and website.

Stay safe!

 

Respectfully,

 

Bob O’Brien

Executive Director

Hanover Park Park District

COVID-19 Update - March 19, 2020

Parks Open?

Yes, parks are open but please follow the CDC health guidelines and practice social distancing.    

 

Rentals Cancellations/ Refunds?

We are currently working with rentals through March 29. If your party has been scheduled during this time we will be happy to refund or reschedule your event without a cancellation or rescheduling fee.

 

Program Refunds?

  • Refunds for Spring Break Camp have already been issued. Please allow up to 10 business days for refunds to be fully processed. If you paid with cash, you will receive a refund check 1-2 weeks after we have reopened.

  • Preschool and Before and After School Club billing will be paused until programs have resumed. Late fees for payments due on March 15, 2020, will not be added until further notice. Once programs resume, participants will be issued a credit to their park district account for the days that the programs were canceled. If you wish to receive a refund, please contact Liza Nicol, Recreation Supervisor, at l.nicol@hpparks.org.

  • Currently, all other programs are on hold. We are working on a plan to reschedule or cancel based on the reopening date. 

 

CCAC Membership Refunds or extensions?

  • MEMBERSHIPS: Members of Centre Court Athletic Club that have paid in full will have their memberships extended for the length of the closure. Memberships will be adjusted accordingly when facilities reopen.

Monthly memberships paid electronically (EFT) will be suspended until the facilities reopen. The payments will resume once we reopen and will be credited accordingly on your next payment.

COVID-19 Update - March 16, 2020

The Hanover Park Park District Staff and Board of Commissioners have been monitoring the growing coronavirus concerns.

 

Based on guidance put out by the Centers for Disease Control and Prevention, Illinois Department of Public Health and the declaration of a national emergency by President Trump, the District will be closing all public facilities and canceling or postponing programs, events, rentals and spring break camps effective Tuesday, March 17.  We believe it is in the best interest of our community to take precautionary measures and close all of our facilities for a two-week period in an effort to help prevent the spread of the COVID-19 virus.  Pending any new developments, mandates and/or guidelines from Federal, State and County authorities, the Park District will be tentatively resuming all operations, programs, services, and opening facilities to the public on Monday, March 30, 2020. Staff will continuously assess the situation and will communicate all further changes in operations as soon as they become apparent.

CORONAVIRUS: THE FACTS

At Hanover Park Park District, the safety and wellness of both our staff and patrons is our highest priority.   Staff is closely monitoring the Coronavirus, COVID-19, situation by staying up to date with Centers of Disease Control (CDC) and Illinois Department of Public Health while working with our own Risk Management agency.   

 

How COVID-19 Spreads

  • The virus is believed to be spread mostly from person-to-person through respiratory droplets, produced when a nearby infected person (within about 6 feet) coughs and sneezes.

  • It may be possible to develop COVID-19 by touching a surface that has the virus on it and then touching your

  • own mouth, nose, or possibly eyes.

The Hanover Park Park District

To reduce the risk of exposure, Park District staff are taking extra precautions to clean “high-touch” surfaces, like doorknobs/handles, light switches, hand railings, program supplies, and counters/tabletops, periodically throughout the day. Staff will continue to follow best practices for food handling.  You can further protect yourself by using a paper towel to open doors, taking a disinfectant wipe to common area surfaces prior to use, and using an alcohol-based hand sanitizer with at least 60% alcohol.  Patrons and staff will find hand sanitizers throughout our buildings along with informational signs on COVID-19. 

 

As future developments occur with the containment and spread of Coronavirus, we will continue to update all patrons and staff.  

 

Thank you for your cooperation and understanding, as we work to secure the safety of all patrons and staff of the Hanover Park Park District.

All public facilities including the Community Center, Centre Court Athletic Club, Longmeadow Activity Center and the Ahlstrand Fieldhouse will be closed starting on March 17.   An exception has been made regarding polling at both the Community Center and Longmeadow Activity Center.  During the time of voting, both facilities will be opened for the voting public. 

 

All programs are canceled or postponed until further notice.  Registered participants have been contacted by the program supervisor with specifics.

 

At this time, there have been no known cases of COVID-19 of patrons and staff.

 

However, it is important to note that this continues to be a rapidly evolving situation. As additional information becomes available, we will share via email, social media, and on this page.

 

To contact staff: http://www.hpparks.org/staff

Prevention

For now, the Center For Disease Control (CDC) recommends the following measures similar to those used to prevent the spread of influenza and other respiratory illnesses.

Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food. 

 

  • Avoid touching your eyes, nose, and mouth with unwashed hands.

  • Stay home when you are sick. Symptoms of COVID-19 include fever, cough, shortness of breath, and may not appear until 2-14 days after exposure. If you suspect you are infected with the virus, call your healthcare provider for further directions

  • Seek medical advice if you have been in close contact with a person known to have COVID-19 or if you live in or have recently been in an area with the ongoing spread of COVID-19.

  • Cover your cough or sneeze with your elbow or a tissue, then throw the tissue in the trash.

  • Clean and disinfect surfaces regularly.